Advanced Cash Management Brings AI To Every Payment And Customer Conversation
Deliver a consistent payment experience across voice, chat, and text from one connected platform. Backed by 18 years of IVR expertise, ACM merges IVR, chatbot, and text-based communication so your customers can pay, check balances, and manage accounts by voice, chat, or text — without navigating complex menus or visiting a physical location.
Your Digital Agent takes payments and shares detailed account information 24 x 7 x 365 — with no onboarding costs and no long-term contracts. Most clients go live within 30 days and integrate directly with existing platforms, including EHR/EMR systems with same-day posting.
- Discovery & Scoping – We map your payment flows, systems, and compliance needs.
- Integration – We connect ACM to your platforms and EHR/EMR for same-day posting.
- Configuration – We tailor scripts, voices, and channels to your brand.
- Go-Live – Your solution launches in under 30 days with no onboarding costs.
- Support & Optimization – We monitor and refine 24/7/365 to keep cash flowing.
Human-Like AI Conversations
Our AI engages customers in natural, personalized conversations that reduce friction and feel like talking to a real person. It learns from every interaction to anticipate common questions, shorten wait times, and raise satisfaction — all while staying PCI, FDCPA, and HIPAA aligned.
ACM's Digital Agent took over our after-hours payments and cut inbound call volume dramatically — with same-day posting keeping our revenue cycle clean.
Secure, Compliant Payments
Every payment is protected with encryption in transit and at rest on PCI Level 1 infrastructure. Customers can pay across voice, chat, SMS, email, and web — with competitive credit card and ACH processing — so cash flows in through whichever channel they prefer.