ADVANCED CASH MANAGEMENT LLC

Comprehensive payment, collections and data solutions

ABOUT ADVANCED CASH MANAGEMENT

* Custom Software Solutions *

Advanced Cash Management, LLC (ACM) is an IT company which provides custom software solutions that enable its clients to accept payments and disseminate information via the Telephone & the Web. ACM  provides innovative software solutions that manage, support, and accelerate the clearing of funds as well as providing  vital customer information to users. ACM is a growing global enterprise with service contracts in the United States, Mexico and India. ACM’s clients process hundreds of thousands of electronic transactions each year. Specific ACM products and services include programming for:  Automated Recurring Payments, Interactive Voice Response (IVR), Telephone Checks, Web Checks,, Centralized Returns, Back Office Conversion, Voice Over IP, Hosted Call Center Solutions as well as Security and Compliance Consulting.
Our products and services are highly scalable and adaptable within all business environments via our secure state-of-the-art, web-hosted platform. We tailor all our solutions to meet our clients’ needs. Utilizing the most advanced technology and custom programming capabilities, as well as offering supreme customer service, Advanced Cash Management is positioned to become a global leader in the ACH & credit card processing industry.
ACM customers include large hospitals, healthcare insurance companies, revenue cycle managers, and physician practices in the healthcare sector. ACM also offers solutions to other verticals such as government bodies, insurance, banking, utilities, travel industry, collection agencies and call centers. References are provided on request.

*ACM is not a payment processor or a merchant aggregator.
* ACM customers must have their own credit card and / or ACH processor.

Cutting edge Technology, Security & Compliance
Custom designed workflows & support
Allows you to accept payments and provide account details to callers 24 x 7 x 365
Pre-Collection module to collect past-due accounts In-house - Fully automated!
Handles patient account and billing questions 24 x 7 x 365
Reduce CSR, postage & collection costs
Reduce the number of accounts sent to your collection agency
Reduce FTE staffing needs and caller hold times
Enjoy the unique benefits of working with ACM
  • Enhance customer experience and satisfaction.
  • Increased revenue, lowered costs
  • Meet key metrics of your organization
ACM's Advanced-Feature IVR allows healthcare providers to vastly increase patient payments & in-house collections.
  • Standardized & customized IVR features and workflows
  • Integrates with your EHR / data system and phone system
  • PCI DSS Level 1 compliant

  • Integrates directly with your current credit card / e-check processor
  • Automated payment acceptance and customer service with state-of-the-art technology
The IVR is delivered as a Software-as-a-Service.
  • Receives incoming calls to accept payments, makes outgoing calls to automatically collect past due accounts in-house, and interacts with patients to provide detailed account & insurance information.
  • IVR patient data and results reporting are integrated through secure file transfers and / or APIs.
  • All transactions are processed real-time, through programmatic integration with your existing credit card and/or electronic (ACH) payment processor.
  • Patient queries for account & insurance information break-downs are disseminated by AI-driven speech technologies dynamically.
  • Multilingual IVR options, open office hours and other existing business rules are built into the workflow.
ACM provides a comprehensive suite of supporting products, services and solutions.
  • 24 x 7 Support
  • Managed in-house collection campaigns
  • Professional voice talents for IVR
  • End-to-end phone system & call center platform
  • Security & compliance consulting
  • Outsourced call center services
  • Telephonic customer feedback surveys
  • Custom software development

CONTACT US

41000 Woodward Ave, Ste 350, Bloomfield Hills, MI. US 48304

866-240-2160

info@advancedcashmanagement.com

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