Payments
Captures payments, creates payment plans, and disseminates account and billing information to callers 24x7x365.
Digital Agent · Payments & TelephonyConverting your data
Converting your data
into dollars
Comprehensive payment, collections, and telephony Digital Agent solutions — capturing payments, building plans, and sharing account information 24x7x365 across phone, SMS, web, and email.
Digital Agent · Live
40%
Less staffing
24/7
Always on
Converting data into dollars
Secure, cloud-based payments delivered through intelligent digital agents
ACM delivers multiple professionally managed, secure, cloud-based payment solutions through digital agents for Healthcare, Banking, Insurance, Utilities, Property Management, and Collections — tailored to your needs while giving callers a friendly, feature-rich experience.
Our platform automates transactions, hardens security, and surfaces real-time insight — so you can manage cash flow seamlessly and focus on growing your business. With a relentless focus on efficiency and accuracy, the Digital Agent quietly does the routine work while your team handles what matters.
HealthcareBankingInsuranceUtilitiesProperty ManagementCollections
220+
Lifelike AI voices
40+
Languages & variants
40%
Avg. staffing reduction
30 days
To go live
See it · Hear it
Watch the Digital Agent in action
A short walkthrough of the experience your callers receive — paired with a real ACM voice sample so you can hear exactly how human it sounds.
Sample Call — Digital Agent
Olivia · ACM AI voice
Natural, personalized conversation — no rigid menu trees.
Confirms balances, takes payments, and sets up plans by voice.
Hands off to a live agent the instant a caller asks.
Key benefits
Everything a payment conversation needs
One managed platform that meets your callers wherever they are — and keeps cash flowing around the clock.
Dialing Strategies
Inbound and outbound dialing strategies and solutions tuned to reach the right caller at the right moment.
Appointments
Appointment reminders and prepay co-pay requests delivered via phone, SMS, or email.
Reduced Staffing Needs
Reduces staffing needs by an average of 40% and eliminates hold times for your customers.
Payment Technology
Provides the latest in telephone, SMS, web, and email payment technology and solutions.
Lifelike Voiceover
Choose from 220+ intelligent, lifelike voices and 40+ languages and variants — or supply human voiceovers.
Transfer to Live Agents
Option to transfer the caller to your live agents — or to ACM's call-center staff — at any time.
Built in from day one
Enterprise-grade, fully managed, and live in under a month
No onboarding costs. No long-term contracts. The Digital Agent plugs into your processors and workflows and starts working the day it goes live.
PCI DSS compliant — integrates directly with your credit card and ACH processors for immediate access to funds.
Feature-rich, fully managed Software-as-a-Service in-house payment solution.
Custom-coded to integrate with your current business and data-processing workflows.
Go live within 30 days.
Mobile enabled across every channel.
Customized analytics and reporting.
Reduces your compliance scope.
Scalable on demand as volume grows.
Epic integration with same-day posting.
24 x 7 support, every day of the year.
Get started
Ready to turn every call into cash flow?
Schedule a discovery call and we'll map your payment flows, then show you exactly how the Digital Agent fits your stack — most clients go live within 30 days.
Keep exploring